Two teenagers sharing the same name and date of birth created confusion for one of the largest retail pharmacies. Dayna Cooper got a call from a CVS in Winterville, North Carolina, 266 miles away from her home in Springfield, Virginia, alerting her that her son’s prescription had not been approved by the insurance company. ”And I thought that was really…
Two teens from two different states sharing the same name and date of birth created confusion at one of the largest retail pharmacies, leading one mother to turn to Consumer Reporter Susan Hogan for help.
A Maryland woman said she got the cold shoulder from a major retailer when her heating system went on the fritz and the weather getting colder. Consumer Reporter Susan Hogan explains how NBC4 Responds got results.