A Virginia business owner accused of taking thousands of dollars from customers and never delivering their medical equipment was arrested Tuesday on a felony charge.

A Virginia business owner accused of taking thousands of dollars from customers and never delivering their medical equipment was arrested Tuesday on a felony charge.

Dozens of people say a businessman took thousands of dollars from people seeking medical equipment like stairlifts and wheelchair ramps but never delivered them.

After flash flooding swept through Frederick, Maryland, in May, homeowners hired a company to clean up the damage, but they said they weren’t kept up to date about the cost of the cleanup and they were shocked when the bill came to more than $40,000.

A couple of car owners found themselves with unexpected expenses after getting their engines replaced.

Several homeowners say a Virginia solar energy company isn’t honoring their contracts.

A Virginia woman turned to NBC4 Responds for help with two problems she said she couldn’t solve through customer service.

A health scare accelerated a Virginia woman’s plans to install a swimming pool for her son, but more than a year later, she’s still waiting to achieve that dream.

NBC4 responds to an E-ZPass billing issue that wasn’t so easy to fix.

A family wound up paying for a burial that had already been covered because the cemetery said the late husband of the deceased woman hadn’t prepaid for it.