Pepco executives continue to make the rounds with local lawmakers to explain and apologize for the utility company's performance in January during the thundersnow. Thursday, it was the District's turn to grill the utility company at the D.C. Public Service Commission hearing.
"Unequivocally unacceptable" and a "profound disappointment;" that's how two of the three commissioners, Lori Murphy Lee and Richard Morgan, described Pepco's handling of the Jan. 26 storm.
By contrast the commission's chair, Betty Ann Kane, seemed to take it easier on Pepco, focusing more on the company's future technologies.
One of the key questions raised during Thursday's hearing was why Pepco did not reach out to other power companies for help until 8:30 p.m., several hours after the storm hit.
Pepco said that's when the conference call was scheduled. But that answer didn't sit well with some of the commissioners, who noted other companies in Maryland put out calls for help much earlier.
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