Citizens Rate D.C. Agencies

By Shani O. Hilton
|  Tuesday, Jul 24, 2012  |  Updated 7:21 PM EDT
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The District government announced the initial results of a new effort to use the Internet and social media to grade city services.

Tom Sherwood

The District government announced the initial results of a new effort to use the Internet and social media to grade city services.

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Last month, D.C. announced that residents could grade five agencies at a new website: grade.dc.gov.

The grades for June and July (up until now) are in and the results are, well, okayish.

The five pilot agencies -- the Department of Motor Vehicles, the Department of Public Works, the District Department of Transportation, the Department of Consumer and Regulatory Affairs, and the Department of Parks and Recreation -- averaged about a 'C,' or a 2.3 on a 4.0 scale.

The July grades are up from June, which had four 'C-' grades.

 Agency  June grade  July grade
 DDOT  C-  C+
 DCRA  C-  C+
 DPW  C+  B
 DMV  C-  C-
 DPR  C-  C

 At this rate, these agencies will be have the GPA of overachieving AP students by December. Though we imagine that the 10 agencies the city is planning to add to the program won't bring the class average down.

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