Hackers Steal Credit Card Info of British Airways Customers - NBC4 Washington
National & International News
The day’s top national and international news

Hackers Steal Credit Card Info of British Airways Customers

MoneySavingExpert says customers who were swept up in the data breach should talk to their banks and monitor account statements closely

    processing...

    NEWSLETTERS

    How to Protect Yourself From Hackers

    Thursday's news that Yahoo suffered a hack of 500 million of its user accounts may have many people taking a new look at how to keep their own email accounts and personal information secure. One easy way to protect yourself from hackers is by regularly updating your software. "Hackers are always finding new vulnerabilities to exploit," said Consumer Reports Editor Jerry Beilinson.

    (Published Friday, Sept. 21, 2018)

    What to Know

    • Hackers stole personal information from hundreds of thousands of Brtish Airways customers, the company said

    • The information includes name, address, email address, credit card number, card expiration date and credit card code

    • Passport data was not obtained

    Hackers obtained the credit card details of some 380,000 British Airways travelers during a two-week data breach this summer that leaves the customers vulnerable to financial fraud, the airline says.

    BA's CEO, Alex Cruz, said Friday that enough data was stolen to allow criminals to use credit card information for illicit purposes, and that police are investigating.

    "We know that the information that has been stolen is name, address, email address, credit card information; that would be credit card number, expiration date and the three-letter code in the back of the credit card," he told the BBC.

    He added that no passport data had been obtained in what he called a "very sophisticated, malicious criminal attack."

    Do Not Eat Any Romaine Lettuce: Health Officials

    [NATL] Do Not Eat Any Romaine Lettuce: Health Officials

    Health officials in the U.S. and Canada are urging people to stay away from all romaine lettuce and products after 32 people in 11 states were sickened by an E. coli outbreak.

    (Published Tuesday, Nov. 20, 2018)

    It advises people to contact their bank or credit card company if they used the airline's website and mobile app to make or change a booking between 10:58 p.m. London time on Aug. 21 and 9:45 p.m. London time on Sept. 5.

    The recommendation does not apply to customers who bought tickets or changed reservations outside those times.

    The airline promised to reimburse any financial losses suffered by customers directly because of the theft of this data.

    Consumer advice website MoneySavingExpert says affected customers should first seek advice from their bank, then monitor bank and credit card statements closely for signs of possible fraudulent activity.

    It also warns of possible "phishing scams" in which hackers would try to trick affected consumers into revealing personal information like pincodes or banking passwords.

    Some angry travelers complained to Britain's Press Association that they had already noted bogus activity on credit cards that had been used to make British Airways bookings during the time when the breach was undetected.

    Judge Blocks Trump's Migrant Non-Port of Entry Asylum Ban

    [NATL] Judge Blocks Trump's Migrant Non-Port of Entry Asylum Ban

    An order from a federal judge overnight barred the Trump administration from blocking asylum requests from migrants who cross the U.S.-Mexico border illegally. This happens as a caravan criticized by President Donald Trump arrived in Tijuana, Mexico, across the border from San Diego. 

    (Published Tuesday, Nov. 20, 2018)

    The hack once again puts the spotlight on the strength of the IT systems at major companies as they expand their digital services.

    British Airways experienced an IT-related crisis in May last year when roughly 75,000 passengers were stranded after the airline cancelled more than 700 flights over three days because of system problems.

    In the U.S., Delta Airlines said in April that payment-card information for several hundred thousand customers could have been exposed by a malware breach months earlier. The same breach also hit Sears Holdings Corp., which operates Kmart stores.

    British Airways revealed the new hack Thursday evening and began notifying customers.

    Britain's National Crime Agency says it is investigating.

    Shares in BA's parent company, IAG, were down 3 percent on Friday.

    South Korean Defense Ministry via Getty Images