Students in Arlington Public Schools are running into trouble with technology on the first day of online learning for the fall.
School district officials told families at about 10:30 Tuesday that students were “experiencing system & connectivity issues.”
Families told News4 that they were able to connect with online learning using their own devices but not with devices provided by the district. Personal devices could not be used to access some features in the learning software, they said.
APS said they were working to resolve the issues as quickly as possible.
Tuesday also was the first day of school in the city of Alexandria and in Fairfax, Loudoun and Prince William counties.
News4's Northern Virginia Bureau Chief Julie Carey has been covering this side of the state since joining NBC4 in 1992. She's joined by reporter Drew Wilder.
Fairfax County Public Schools Superintendent Scott Brabrand said Tuesday that his district was prepared for classes because it addressed technology issues and offered more training to teachers. Students saw serious problems with e-learning last spring.
Brabrand had this advice for any kids and parents who were daunted by a return to online learning: “Give everyone grace, not grief. Have patience and we will have a successful school year.”
Stay with NBC Washington for more details on this developing story.