Metro Extends Sales Office Hours - NBC4 Washington

Metro Extends Sales Office Hours

Downtown headquarters opening 1 hour earlier to "improve customer service"



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    Metro is getting rid of its “banker’s hours.”

    Starting Monday, the sales office at Metro headquarters will open one hour earlier. 

    The new hours of operation are 9 a.m. to 3 p.m., Monday through Friday.

    The agency said the goal is to improve customer service.

    Metro has five sales offices. The headquarters are located at 600 Fifth St. NW. Hours vary by location.

    You can also purchase passes and farecards at vending machines throughout the system or online.

    Sure, some people will appreciate the extra office hour. But paying the extra surcharge that kicks in Sunday -- probably not so much.