Ford Buying Back Maryland Couple’s Explorer - NBC4 Washington
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Ford Buying Back Maryland Couple’s Explorer

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    NEWSLETTERS

    Ford Buying Back Maryland Couple's Explorer

    Ford has agreed to buy back an Explorer a Maryland couple says was making them sick. Consumer Reporter Susan Hogan reports. (Published Friday, Feb. 2, 2018)

    What to Know

    • Explorer owners have reported an odor and getting sick while driving.

    • Ford is offering free repairs for 1.3 million Explorers, model years 2011 through 2017.

    • The National Highway Traffic Safety Administration said it is looking at the exhaust manifold as the possible source of the odor.

    Ford has agreed to buy back an Explorer a Maryland couple says was making them sick.

    Mark and Valentina Shedrick of Laurel said Ford is paying off their loan, which had a balance of $37,000, and the $4,900 in rental car fees the couple racked up for three months after refusing to drive their SUV.

    A toxicologist tested the Shedricks’ car for carbon monoxide and found elevated levels.

    News4 alerted Ford about the results and within days the manufacturer sent engineers to inspect their SUV.

    In a statement, Ford continues to say its vehicles are safe and its "investigation and extensive testing has not found carbon monoxide levels that exceed what people are exposed to every day."

    The National Highway Traffic and Safety Administration is investigating more than 3,000 about carbon monoxide leaks in 2011 through 2017 Explorers.

    After News4’s reporting last year, Ford said it would offer free repairs for 1.3 million Explorers.

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