What to Buy to Start the New Year
With New Year’s resolutions hopefully still in play, Consumer Reporter Susan Hogan reveals the best products to buy this month that will help reach goals without hurting wallets.
The Latest
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How to Appeal Denied Medical Insurance Claims
Medical bills can sometimes be overwhelming and expensive, especially when the insurance company refuses to pay the bill. Consumer Reporter Susan Hogan explains why you are not out of luck if your insurance company refuses to pay your medical claims.
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Confusion Over Test Kit Reimbursement
Just days away from insurance companies picking up the tab for COVID-19 test kits, there is confusion over how that is going to work. Consumer Reporter Susan Hogan explains.
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Understanding Car Insurance Policies
Crashes happen every day, and filing a claim can be tedious, long and overwhelming, so, it’s important to understand car insurance. Consumer Reporter Susan Hogan continues her insurance series that will clear up the myths and truths behind insurance coverage.
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Avoid Buying a New Mattress With Harmful Chemicals
The smell that sometimes comes from a new rug or mattress is often from chemicals used in the manufacturing process. Consumer Reporter Susan Hogan reports there are top-rated mattresses made without potentially harmful chemicals.
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How to Save on Homeowners Insurance
Home insurance policies can be a big chunk of mortgage payments. Consumer Reporter Susan Hogan shares how to score on a few savings.
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What to Know Before Hiring a Tree Service Company
Whether you had roof damage or have a fallen tree in your yard, you’re going to need to hire experts to clean it up. News4’s Susan Hogan has important information to know before paying anyone a dime.
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CPSC Chairman Discusses Plans for Agency's Future
Consumer Reporter Susan Hogan spoke with new Consumer Product Safety Commission Chairman Alexander Hoehn-Saric about his plans to protect people from dangerous hazards that continue to find their way on store shelves.
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4 Tips for Staying Safe During Winter
As temperatures fall, it is a good time to be reminded about staying safe during the winter months. Consumer Reporter Susan Hogan shares four important tips for keeping families safe and warm.
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What to Keep in Your Car in Case You Get Stranded
News4 Consumer Reporter Susan Hogan has the following tips on what to keep in a car survival kit so that you’re prepared if you ever get stuck.
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How to Get Rid of Christmas Trees
Here’s how to dispose of Christmas trees once it’s time for them to come down.
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Holiday Refund and Return Policies
For those who get a gift this holiday that didn’t make the cut, News4 has tips to turn that present into the right one. Consumer Reporter Susan Hogan shares everything to know about the different exchange policies.
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Why New Car Batteries Are More Expensive
The cost of car batteries has been rising over the past decade. Consumer Reporter Susan Hogan investigates reasons for the price hike and suggests some ways to save.
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Debt Collectors Can Contact People on Social Media
Debt collectors can now contact people on social media sites. Consumer Reporter Susan Hogan reports the Consumer Financial Protection Bureau recently changed the rules giving debt collectors new ways to try to collect.
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Best of NBC4 Responds in 2021
NBC4 Responds helps thousands when something goes wrong. Consumer Reporter Susan Hogan shows some of the most memorable examples of how that help has made a difference in people’s lives.
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Organize Your Fridge for the Holidays
When the holiday season hits, it’s all too easy to let food pile up and take over the fridge. Between what’s already in there and extra ingredients for holiday dishes, it’s a recipe for trouble. Consumer Reporter Susan Hogan has tips for keeping foods safe and the refrigerator organized for the holidays.
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How to Shop for Post-Holiday Deals Amid Supply-Chain Issues
Supply chain issues may disrupt your post-holiday shopping this year. Here are tips on how to find deals anyway.
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Thousands Still Waiting on Unemployment Status in Virginia
Good news for the thousands who have struggled getting unemployment benefits in Virginia since the pandemic began: plans to fix the Virginia Employment Commission.
