How We Did It

Metro Emergency Call Box
NBCWashington.com

Under WMATA’s Public Access to Records Policy, the News4 I-Team requested all complaints and incident reports concerning call boxes and/or emergency call buttons on Metro railcars and/or platforms since January 2011.

To read comments/complaints from Metro riders click here: Metro Call Box Complaints.

To read Metro maintenance records for intercom malfunctions click here: Metro Intercom Incidents.

Contact Us