Some Metro Clocks Failed to Spring Forward in Time for Monday Morning Commute - NBC4 Washington

Some Metro Clocks Failed to Spring Forward in Time for Monday Morning Commute

Riders charged peak fares during off-peak hour

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    Some Metro Clocks Failed to Spring Forward in Time for Monday Morning Commute
    NBCWashington.com

    Some Metro clocks were not adjusted to daylight saving time by Monday morning’s commute, so some riders were charged peak fares during the off-peak hour of 9:30 a.m. to 10:30 a.m., News4 transportation reporter Adam Tuss learned.

    This mistake affected about 23,000 customers, Metro told Tuss Tuesday. Apparently, it was a "global" issue, affecting the entire transit system, Metro said, but that has not been confirmed.

    Metro corrected the mistake. All affected SmarTrip customers received a refund that will be reflected in their balance the next time they ride, Metro said.