Getting Around During Metro's SafeTrack Repairs; Surge 1 Affects Orange, Silver Lines in Virginia | NBC4 Washington

Getting Around During Metro's SafeTrack Repairs; Surge 1 Affects Orange, Silver Lines in Virginia

Haven't yet started dealing with the new reality of Metro? Read on for everything you need to know

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    NEWSLETTERS

    Metro says despite some delays, things went smoothly during the first commute of SafeTrack. But there was still confusion during both rush hours at the Ballston Metro Station. Transportation reporter Adam Tuss and Shomari Stone break down the commute. (Published Monday, June 6, 2016)

    What to Know

    • Ridership was only down overall about 1 percent from a typical Monday morning for this time of year.

    • More Metro personnel will be at the Ballston-MU Station to help riders get to their trains.

    • Problems during the AM rush had a big effect on a commute. which riders had already been bracing.

    Commuters on Tuesday navigated their second morning rush hour since the start of Metro's massive SafeTrack repair plan.  

    Riders found some additional delays, including after a train on the Red Line malfunctioned about 8 a.m., leaving a crowd in the Gallery Place-Chinatown station. 

    Haven't yet started dealing with the new reality of Metro? Read on for everything you need to know.

    Metro Will Have 15 'Safety Surges' Over Next Year

    The first of Metrorail's 15 "safety surges" began Saturday, ushering in 13 straight days of single-tracking on the Orange and Silver lines between Ballston and East Falls Church -- yes, even during rush hour -- through June 16.

    Trains will also run less frequently; in some cases, much less frequently.

    That means reduced service on those lines, and a severe impact at and west of Ballston. (View map of impact.)

    On weekdays: 

    • Orange Line: before 10 p.m., trains run every 18 minutes between Vienna and New Carrollton, with more frequent trains between Ballston and New Carrollton:
      • every six minutes during rush hours
      • every 10 minutes during midday and evening
    • Silver Line: before 10 p.m., trains run every 18 minutes between Wiehle and Largo Town Center
    • Both Orange and Silver lines: from 10 p.m. to midnight, trains run every 20 minutes

    On weekends, trains run every 18 minutes before 10 p.m., and every 20 minutes from 10 p.m. to midnight. Also, the entire Metrorail system will close nightly at midnight, even on the weekends.

    Monday afternoon, Metro leaders felt confident about how the first commutes of SafeTrack went, despite some issues. They said ridership was only down overall about 1 percent from a typical Monday morning for this time of year.

    "I want to urge everyone, whatever you did today, do tomorrow, do Wednesday do for the duration of this surge," said Metro Board Chairman Jack Evans. "Because it worked OK today."

    However, riders should expect significantly longer wait times at multiple stations, WMATA has said. The affected stations are:

    • Wiehle-Reston East (Silver Line)
    • Spring Hill (Silver Line)
    • Greensboro (Silver Line)
    • Tysons Corner (Silver Line)
    • McLean (Silver Line)
    • Vienna (Orange Line)
    • Dunn Loring (Orange Line)
    • West Falls Church (Orange Line)
    • East Falls Church (Orange/Silver lines)
    • Ballston (Orange/Silver lines) -- Trains headed east through Ballston may be especially crowded, WMATA said. Riders arriving Ballston should consider using the extra train service that originates at Ballston and will board on the opposite platform. This may make your trip longer, but will likely provide riders with less-crowded trains.

    Limited shuttle bus service is available between Ballston and East Falls Church, and Ballston and West Falls Church.

    Another 14 safety surges will have major impacts around the region for an entire year; the next begins June 18. See the entire SafeTrack schedule here.

    Metrobus & Fairfax Connector Enhance Service

    WMATA is encouraging riders to try to use buses as much as possible. To find a bus-only trip, use WMATA's online trip planner and choose the "bus only" option. See Metrobus timetables here

    Metrobus is offering extra rush hour service in areas affected by the first safety surge (stay tuned for info on the next surge):

    Regular Metrobus fares are $1.75, and 85 cents for seniors and people with disabilities. Express bus fares and airport express routes cost more. Bus-to-bus transfers are free if you're using your SmarTrip card.

    Fairfax County's Fairfax Connector bus is also beefing up its rush hour service.

    • Herndon to/from Pentagon:Route 599 (PDF) will have extra trips between Herndon and the Pentagon.
    • Vienna to/from Pentagon: A new route will be created between Vienna and Pentagon; see the schedule here.

    Other Ways to Avoid Metrorail

    In addition to taking the bus, here are more options for getting around without Metrorail:

    • Circulator: D.C.'s Circulator buses run every 10 minutes during these hours; most routes start at 7 a.m. on weekdays, although some start at 6 a.m. In addition, D.C. Muriel Bowser said the District is considering extending the Circulator's service hours. See the current schedule here, and click or tap the name of any of the bus routes to see exact pickup spots.
    • Driving: Drivers should expect increased traffic. If you must drive, leave yourself plenty of extra time to get around. Try to carpool if possible (see Commuter Connections info above). In addition, D.C. is beefing up parking restrictions during SafeTrack (see the map here), and will have more traffic control officers on the streets.
    • Other regional buses: Check the schedules for Arlington County's ART bus, Alexandria's DASH bus or Prince George's County's The Bus.
    • Streetcar: The new D.C. Streetcar system runs from Union Station along H Street NE. Fares are currently free. Streetcars run about every 10-15 minutes. Learn more on how to ride here, or see the system map here.
    • Taxi: You can, of course, hail a cab on the street, but you can also order one online or by phone. DC.gov has a list of District taxi companies online here. Arlington County has seven authorized taxi companies; find them here. In Fairfax County, five cab companies are authorized to operate; find their contact info here.