D.C. Taxi Service Gets Low Marks in Online Survey - NBC4 Washington

D.C. Taxi Service Gets Low Marks in Online Survey

Majority Supports Proposed Changes



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    A new poll sponsored by D.C. Councilmember Mary Cheh finds most people rank the District's taxi service fair to poor.

    Cheh's survey drew 4025 responses online.  When asked to compare the taxi service in D.C. to service in other American cities, 69 percent said District taxies are worse.
    The online poll accompanied the introduction of the councilmember's "Taxi Service Improvement Bill."  Cosponsored by Councilmember Tommy Wells, the new bill would introduced a raft of changes to the existing system, including mandatory credit card readers in every car, a uniform color for cabs, and a GPS device in every car.  Click here for a summary of the proposed regulations.
    Those who took the poll agreed taxi cabs should adopt a uniform color. Although Cheh has said she favors white, yellow was the favored color by respondents.
    Those who responded to the survey overwhelmingly agreed taxi cabs should accept credit cards, and that cabs should be required to have roof lights to signal when the car is available.
    To view the survey results, click here.