Maryland's Intercounty Connector was designed to help commuters get around traffic, but a technical glitch may be causing huge headaches and big fees for some drivers. News4 transportation reporter Adam Tuss has the details.
Maryland's Intercounty Connector was designed to help commuters get around traffic, but a technical glitch may be causing huge headaches and big fees for some drivers.
ICC driver users are supposed to have E-ZPasses to avoid extra charges. The ICC, which runs between Gaithersburg and Laurel, is an all-electronic toll road.
Tora Stone, of Olney, has the E-ZPass, but she also has late charges, and she can’t figure out why.
“It’s so convenient but it’s such a nightmare,” she said.
Since last year, she’s been charged every time she uses the road even though she has a valid E-ZPass account, she said.
“I can’t figure this out,” she said. “We have three cars. We have three transponders. I drive it all the time and I’m getting these outrageous bills, and they can’t explain why.”
The latest bill totaled $1,100.
She thinks her E-ZPass account isn’t reloading automatically when she drives on the ICC.
She contacted the Maryland Transportation Authority but hasn’t received many answers.
The MTA told News4 it’s not aware of any widespread issues with the road.
Afraid of what could happen if she doesn’t pay the bills, Tora Stone said she’s paid hundreds in fees she doesn’t believe she owed.
Follow Adam Tuss on Twitter at @AdamTuss