Pepco Says Service Won't Improve Without Higher Rates

Maryland's Public Service Commission approved only a fraction of Pepco's requested rate hike

Wednesday, Jul 25, 2012  |  Updated 1:08 PM EDT
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Pepco: Higher Rates Equal Better Service

Ambrose Vurnis, NBCWashington.com

Pepco has been blasted for its reliability in recent years, but the utility company is warning that its service could be worse -- if it can't implement the rate hike it's requested.

Maryland's Public Service Commission approved $18 million of Pepco's requested $68 million rate hike last week. But the company says that smaller increase isn't enough to improve its service.

Region President Thomas Graham said in a statement, "We will continue to move forward with our reliability enhancement program... but this decision is counterproductive to our goals to improve our customer experience."

Pepco isn't saying whether it's appeal the PSC's decision.

With the smaller rate hike customers will pay about 2 dollars more every month on electricity.

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