McDonnell Seeks Investigation Into DMV Computer Glitch

DMV outage could continue through Wednesday

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    Virginia Gov. Bob McDonnell is calling for an investigation into the computer failures that have hindered the Department of Motor Vehicles and many other Virginia state agencies.

    All 74 DMV offices in Virginia have been unable to process drivers’ licenses and ID cards since last week. The outage has resulted in around 5,000 residents seeing their licenses expire, News4’s Julie Carey reported.

    Virginia Computer Glitch Impacts Drivers Statewide

    [DC] Virginia Computer Glitch Impacts Drivers Statewide
    A hardware malfunction at the state data center is impacting thousands of Virginia drivers. (Published Monday, Aug 30, 2010)

    Police said they are taking the computer outage into consideration when pulling over drivers with licenses that have expired over the last few days. 

    McDonnell believes an independent third party is needed to conduct an “operational and performance review” of the Virginia Information Technologies Agency, according to the Associated Press.

    At least two other agencies were still experiencing problems Monday, the AP reported.  McDonnell believes the review process should determine whether contractor Northrop Grumman should be held financially responsible.

    The state’s centralized computers in Richmond crashed last week, affecting almost 30 state agencies and leaving the DMV without the ability to process photos.