Maryland's Top Transportation Official Calls MARC Service Unacceptable

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    Amtrak and Maryland transportation officials met with riders following a rash of problems with MARC train service.

    Maryland Transportation Secretary Beverley Swaim-Staley and Amtrak CEO Joseph Boardman made themselves available to riders Wednesday from 4:30 until 6:30 p.m. at Union Station during a "Meet the MARC Managers" event.

    MARC Problems Addressed at Meeting

    [DC] MARC Problems Addressed at Meeting
    Officials meet to discuss recent problems with MARC train service. (Published Wednesday, June 30, 2010)

    Boardman said they are implementing measures to put passengers first and better meet their needs in the event of future breakdowns.

    Earlier this week a train from Washington to Baltimore skipped a scheduled stop at Odenton. The incident came a week after passengers on the same train were stranded for hours in 90-degree temperatures. Swaim-Staley is calling the service on the the Amtrak-operated MARC Penn Line "unacceptable," and calling for a top to bottom review. She was riding the train that failed to stop at Odenton, which was her stop. Amtrak has apologized for both incidents.

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