online shopping January 22, 2021 4:33 pm Where Do the Returns Go? You May Be Surprised Online retailers don’t always restock the items you ship back to them. Consumer Reporter Susan Hogan shows you where they go and how to cash in. Local 1:48 Travel insurance plans: Are they worth it? 1:50 How to save money when using your smartphone abroad 1:41 Tips on how and when to use loyalty programs 2:14 New auto safety standards aim to protect pedestrians 1:44 Hidden Fees: How travelers lose billions each year
