Thousands of employees for grocery delivery service Instacart are planning to strike Monday, arguing that they deserve extra pay and personal protective equipment such as masks and gloves during the coronavirus pandemic.

There’s a trend of originally online stores opening IRL (in real life) stores.

Christmas is just around the corner and packages are in danger of not making it to residents on time. Though companies are scrambling to meet the demand, delays are forcing customers to think of a Plan B.

This year’s Black Friday was the biggest ever for online sales, as fewer people hit the stores and shoppers rang up $7.4 billion in transactions from their phones, computers and tablets. That’s just behind the $7.9 billion haul of last year’s Cyber Monday, which holds the one-day record for online sales, according to Adobe Analytics. Adobe measures sales at 80...

They call it the most joyful time of the year, and for good reason: the holidays are a time to join family and friends and share in the things that make life special. But the celebrations and gift-giving aren’t without cost.

Kohl’s on Tuesday announced it will start accepting returns for items purchased on Amazon at all of its stores across the country, starting in July. Its shares surged nearly 10% by afternoon trading on the news. This marks an extension of a partnership between Kohl’s and Amazon that dates to the spring of 2017, when Kohl’s began selling Amazon gadgets...

There’s more bad news for the retail industry. Women’s fast-fashion retailer Charlotte Russe announced Thursday that it is going out of business and closing its remaining 416 stores. The liquidation sales begin Thursday in all stores nationwide. Customers can expect deep discounts on tops, jeans, jackets, dresses, shoes and accessories. Gift cards can be redeemed until March 21, 2019, though...

13-year-old Alysa Liu became the youngest competitor to win the the U.S. Women’s Figure Skating Championship.

Petal, a life-size elephant made completely out of fiberglass, has remained a symbol of the Burlington Center Mall for the past 30 years. Now, she’s facing eviction from the place she once called home.

Free delivery. A membership fee. It’s not Amazon Prime, though it sounds like it. CVS is piloting a program in Boston that includes free delivery on most prescriptions and online purchases, access to a pharmacist helpline, a 20 percent discount on all CVS-branded products and a monthly $10 coupon. Called CarePass, a membership costs $48 annually or $5 monthly, less...

Starting Thursday, Target will offer same-day delivery in the D.C. area. Consumer Reporter Susan Hogan explains how it works.

Claire’s, the mall chain that has pierced the ears of millions of teens, has filed for Chapter 11 bankruptcy protection. The accessories chain said Monday that its stores will remain open as it restructures its debt. It’s just the latest retailer to seek bankruptcy protection, close stores or go out of business entirely as more people skip the mall and...

Holiday shopping season is getting into full swing and an estimated 165 million people are expected to do some kind of shopping this year. Consumer Reporter Susan Hogan explains scammers will be waiting for you if you shop on your computer, smartphone or tablet.

Many parents were left frustrated and angry Saturday after their Toys R Us purchases were canceled by the company. Some customers shared three coupon codes online that were intended for use by Toys R Us credit card holders. An apparent glitch in the system allowed customers to stack the coupons and use them together for one massive discount. The codes...

Chinese consumers have spent billions of dollars shopping online for anything from diapers to diamonds on “Singles Day,” a day of promotions that has grown into the world’s biggest e-commerce event. China’s largest e-commerce giant, Alibaba Group, said Sunday sales by the thousands of retailers on its platforms for the 24-hour period on Saturday amounted to 168.3 billion yuan ($25.3...

Would you let a stranger in your house to drop off a package? Amazon hopes so. The online retailer said Wednesday that it will launch a service next month called Amazon Key that would allow delivery people to walk into your home and drop off a box when you’re not there. Those who want to use the service would need...

Many people might not think to look for their next house on Amazon. But thanks in part to the growing popularity of small space-living, Amazon now sells a prefabricated tiny house by MODS International, Today.com reported. The 320-square-foot residence is made out of a shipping container and boasts one bedroom, one bathroom, a living room and kitchenette. It also includes...

Americans curtailed their shopping in June, with less spending at restaurants, department stores and gasoline stations. The spending pullback came despite a healthy job market and suggests that economic growth could remain sluggish. Retail sales fell 0.2 percent after declining 0.1 percent in May, the Commerce Department said Friday. Spending at retailers has grown 2.8 percent over the past 12...

Nordstrom has announced it is closing shop at the Dulles Town Center. News4’s Chris Gordon reports it’s one of many retailers to close amid online competition.