What to Do If Your Car Is Recalled Without a Remedy

A Reston, Virginia, man is frustrated with an open recall on his car he’s been waiting a year to get fixed. It’s a frustration felt by many vehicle owners as auto recalls continue to add up. Consumer Reporter Susan Hogan explains why manufacturers are allowed to recall a vehicle without a remedy and what to do if this happens to you. Click here to file a complaint on a remedy you think is taking too long.