January 11, 2021 6:49 pm Some Retailers Allowing Customers to Keep Holiday Returns Some retailers are letting customers keep their holiday returns. Consumer Reporter Susan Hogan explains. Local 2:12 Best paper towels: How major brands performed in tests 1:48 Travel insurance plans: Are they worth it? 1:50 How to save money when using your smartphone abroad 1:41 Tips on how and when to use loyalty programs 2:14 New auto safety standards aim to protect pedestrians