Consumer August 31, 2021 6:10 pm College Students Left Without Dorm Essentials Consumer Reporter Susan Hogan helps customers of OCM get products they ordered or refunds because the products weren’t shipped. Local 1:44 Hidden Fees: How travelers lose billions each year 6:10 Insurance companies use aerial imagery of homes to determine coverage 3:19 How the new protections for airline passengers impact travel 2:21 Tips for safe shopping on Facebook Marketplace 3:59 How an assumable mortgage may help you buy a home you can afford