October 7, 2015 6:15 pm

Metro Changing Emergency Intercom Procedure After News4 Reports Rider's Ordeal

Metro changed its emergency intercom procedures after News4 told the agency about one rider’s ordeal this week. A man used the call box button Sunday night at the Grosvenor Station. He waited for 15 minutes, but got no response. News4 Transportation Reporter Adam Tuss takes a look at what Metro is doing to ease concerns.

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