utilities

Susan Hogan reports the utility companies are urging customers to contact them immediately to set up payment plans or apply for other assistance.

Seven months into the pandemic, we’re getting a clearer picture of just how many people are falling behind on their bills. Most water, gas and electric providers are reporting a sharp increase in the number of accounts with outstanding balances. The companies are urging customers to contact them immediately to set up payment plans or apply for other assistance....

Restrictions that prevented utility companies from shutting off electricity, gas, water and sewer ended in Virginia Monday. The moratorium on disconnections began on March 16 to help those struggling to pay their bills during the pandemic. The State Corporation Commission rejected a bid by Virginia Gov. Ralph Northam to extend the moratorium. However, the commission ordered jurisdictional utilities to continue…

Restrictions that prevented utility companies from shutting off electricity, gas, water and sewer ended in Virginia Monday.

A consumer group is warning about a possible rate hike for Washington Gas customers after the parent company of Washington Gas submitted a request to increase rates and charges. If it goes through, customers in Washington, D.C., can expect to see the average bill go up by 30%, or about $13 every month. Washington Gas says it needs $26 million…

WGL, which owns Washington Gas, says it needs an additional $26 million to cover costs. Consumer Reporter Susan Hogan reports on the rate hike request.