Susan Hogan

Washing machines, dishwashers, fridges and sinks all need to be cleaned. News4’s Susan Hogan reports how to find and fight mysterious kitchen odors.

The U.S. Postal Service will implement higher shipping prices ahead of the holiday season. Consumer Reporter Susan Hogan has more on the price increases and shipping deadlines.

More than 3 million Boppy loungers for newborns were recalled on Thursday after eight infants suffocated in them in recent years. Consumer Reporter Susan Hogan has the story.

Senior citizens, particularly those over the age of 80, are at a higher risk of losing money to fraud. Consumer Reporter Susan Hogan takes a look at the issue and offers tips on how to avoid scams.

Can’t find Lunchables? You’re not alone. News4 explains.

Smoother sailing may be on the horizon for cruise ship passengers seeking refunds. The agency that regulates the industry released new guidance on how cruise lines should handle canceled trips and refunds. Consumer Reporter Susan Hogan has what you need to know to protect your money.

Washington Gas tells NBC4 Responds it is in the middle of transforming its customer service experience to fix these issues.

Philips voluntarily recalled millions of its breathing devices in June due to serious safety concerns. Consumer Reporter Susan Hogan reports.

For sleep apnea sufferers like Terri Domingo, using a breathing device isn’t just about getting a good night’s sleep. “I feel like this machine keeps me alive,” said Domingo, a health care worker in Virginia, who was diagnosed six years ago with the sleep disorder that disrupts her breathing. Ever since, she’s used a Philips DreamStation CPAP to help...

Millions of dollars in rental assistance funds are available in D.C., Maryland and Virginia alone. News4 Consumer Reporter Susan Hogan explains more about the available resources.

Many renters who were facing eviction now have more time to stay in their homes.  The Centers for Disease Control and Prevention issued a new eviction moratorium late Tuesday that will protect many renters until Oct. 3. The Biden administration sought to quell intensifying criticism from progressives that it was allowing vulnerable renters to lose their homes during a pandemic….

Families across the country are raising safety questions involving deadly vehicle rollaway accidents that kill nearly 150 people every year. Debra and Alan Moses were planning a trip to a water park. According to police reports and the family’s attorney, the couple’s car rolled over Debra when her husband got out of the driver’s seat to help her open the...

The blind spots in tall pickup trucks can hide pedestrians or small cars and cause lethal accidents. Consumer Reporter Susan Hogan reports.

If hot coffee and hot weather don’t do it for you, but you still need a caffeine fix, cold brew might be for you. As Consumer Reporter Susan Hogan explains, using a few simple tools you probably already own, you can make cold brew coffee at home and save a lot of money.

Many consumers are able to defer certain federal payments without impacting their credit score, but errors are still showing up on some credit reports. News4’s Susan Hogan reports.

How many of those annoying robocalls do you get a day? Chances are a bunch. Consumer Reporter Susan Hogan shares easy ways to block them and shows how to do it.

It will soon be easier to find out whether you have COVID-19 without ever leaving the comfort of your home or sending a swab specimen to a lab. The first at-home COVID-19 test kit is expected to be available in stores and online this month, and two others are close behind. The Food and Drug Administration gave an Emergency Use…

More than 1.5 million consumers may be eligible to receive money or extended warranties as part of a class action settlement. News4’s Consumer Reporter Susan Hogan reports.

News4’s Consumer Reporter Susan Hogan reports on the best tech deals for students as they navigate virtual education.

News4’s Consumer Reporter Susan Hogan reports on how families will be impacted when extra unemployment benefits run out.