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There’s an investigation underway to find out if the mail was dumped, accidentally dropped or stolen. News4’s Julie Carey reports.

The United States Postal Service is creating a permanent division to handle election mail issues as part of an effort to ensure swift and secure delivery of midterm election ballots.

Hijackers seized a UPS big rig, kidnapping its driver and stealing an untold number of packages, during a brazen heist Tuesday in Atlanta, authorities said.

The U.S. Postal Service is making several changes that’ll impact mail delivery time and the cost of shipping packages during the 2021 holiday season

The U.S. Postal Service wants to raises rates on first-class stamps from 55 cents to 58 cents as part of a host of price hikes and service changes designed to reduce debt for the beleaguered agency.

All three of President Joe Biden’s nominees to the governing board of the U.S. Postal Service have been approved by the Senate.

The U.S. Postal Service announced plans this week to consolidate 18 of the country’s major mail sorting facilities in coming months. Officials of the postal workers union say the move could redirect mail in some regions by nearly 100 miles and further delay delivery, NBC News reports.

One month after the holidays, people are just now receiving Christmas cards postmarked early to mid-December. And complaints have been pouring into NBC4 Responds from people who are waiting for their bills, medications and even stimulus payments.  Annandale, Virginia resident Jessica To-Alemanji is waiting for her second economic impact payment from the IRS. The IRS’s “Get My Payment” tool...

Mail delays continue to plague the U.S. Postal Service. Consumer Reporter Susan Hogan has some tips to make sure you don’t have any missed or late bill payments.

The mail is slowing down as the November election approaches, according to an unscientific survey by the NBC Owned Television Stations, Telemundo and NBCLX. While letters mailed across town arrived on time, mail sent longer distances arrived days later than expected in the group’s third monthly test of the U.S. Postal Service. Nearly a third of the 809 letters...

A woman suspected of sending an envelope containing the poison ricin, which was addressed to the White House, has been arrested at the New York-Canada border.

With more people expected to vote by mail than ever before, one of the nation’s most trusted institutions is about to be tested — at a time when insiders are already raising alarms. After hearing from residents across the capital region complaining of mail slowdowns, the News4 I-Team partnered with a dozen NBC stations around the country to put...

With more people expected to vote by mail than ever before, one of the nation’s most trusted institutions is about to be tested at a time when insiders are already raising alarms. The News4 I-Team partnered with NBC stations around the country to put the post office to the test. Investigative Reporter Jodie Fleischer shares what they found.

The U.S. Postal Service is slowing down, based on an informal test by the NBC Owned Television Stations, NBCLX and Telemundo.

The US Postal Service isn’t delivering mail as quickly as it used to, but the situation – with only two months until Election Day – doesn’t appear to be as dire as the picture painted by some members of Congress. NBCLX, in partnership with the NBC Owned Television Stations in a dozen cities across the country, is testing the speed...

Controversial cuts to the post service has caused an outcry and protests from lawmakers and the public. News4’s Derrick Ward reports on a change of course from the postmaster general.