"Deeply Sorry": Hospital Apologizes to Dallas Ebola Victim's Fiancee - NBC4 Washington
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"Deeply Sorry": Hospital Apologizes to Dallas Ebola Victim's Fiancee

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    Raw Video: Hospital Chief Apologizes

    In remarks delivered before a House committee, the hospital's chief clinical officer, Dr. Daniel Varga, admits mistakes were made during Thomas Eric Duncan's care when he first arrived at the hospital's emergency room. (Published Thursday, Oct. 16, 2014)

    The fiancee of Dallas Ebola patient Thomas Eric Duncan said Thursday that she received a personal apology from Texas Health Presbyterian Hospital in Dallas.

    "I am grateful to the hospital for this personal call. I am grateful to God that this leader reached out and took responsibility for the hospital's actions," Louise Troh said in a statement. "Hearing this information will help me as I mourn Eric's death."

    Ducan died at the hospital Oct. 8, two weeks after being diagnosed with Ebola and three weeks after it's believed he contracted the disease on Sept. 15. Duncan came to Texas from Liberia to visit his fiancee and other family on Sept. 20 and started showing symptoms of the potentially deadly disease on Sept. 24.

    After two trips to the emergency room at Texas Health Presbyterian Hospital in Dallas, on Sept. 25 and Sept. 28, Duncan is finally diagnosed with Ebola on Sept. 30.

    Troh said she received a phone call Thursday morning from an executive with Presbyterian Hospital who apologized for Duncan's death.

    "The purpose of this call was to apologize to me for the death of my fiancee, Thomas Eric Duncan, and to express regret that the hospital was not able to save his life. This official said the hospital was 'deeply sorry' for the way this tragedy played out," Troh said in the statement.

    Troh went on in her statement to say that God will judge others and their actions and that vengeance is not hers to demand.

    Troh, her 13-year-old child and her two nephews all continue to be monitored for symptoms of Ebola at an isolated, undisclosed location in Dallas. Their 21-day screening period expires Sunday; at this time none are presenting any symptoms of the disease.