A day after a mother in Prince George's County said a bus driver dropped her 7-year-old son at the wrong stop miles from home, the public school system apologized for errors.
Prince George's County Public Schools released a video statement Friday admitting "problems have occurred" and saying they will be handled.
"You may heard or seen in the media that students were taken to the wrong place or [were] unsupervised at their drop-off spots. Please know that this represents a small number of trips that we did not get right," Lori Carter-Evans, transportation director for the school system, says in the video.
"We apologize for this," she continues. "We are passionate about the work that we do. Thousands of students are transported safely and on time to the correct destination each school day, twice a day."
Takisha McAlpine's 7-year-old son accidentally boarded the wrong bus on Tuesday and then was dropped nearly 4 miles from home even after the child told the driver he had made a mistake, the mother told News4. Her younger son, who's just 5 years old, boarded the right bus but was dropped off alone -- in violation of Prince George's County Public Schools' policy for a child so young.
Both children were returned home safety thanks to help from good Samaritans who spotted the children.
The parents of another child, a 3-year-old girl with special needs and asthma, didn't know where their daughter was for two hours this week when a PGCPS driver dropped off all other children before her, WTOP reported.
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Disciplinary action will be taken when drivers or others make errors, Carter-Evans said.
Anyone with questions was advised to call the PGCPS transportation help line at 301-952-6570.