Metro Investigates Station Manager After Altercation With Rider's Whose Daughter Wanted to Use Restroom

Metro is investigating a station manager involved in an altercation with a man who says his daughter just needed to go to the bathroom.

The man was at the Braddock Road Station with his daughter May 30 when his 4-year-old daughter said she had to go to the bathroom. He said he sought assistance from the station manager but was told the restroom was being cleaned.

Minutes passed before the station manager agreed to let the girl use the restroom, and that’s when the man started recording video of the encounter. He asked why the station manager waited so long before giving permission and he can be heard telling the station manager not to touch him. The station manager accused the man of disrespecting him, and the girl can be heard crying in the background.

According to a Metro Transit Police report taken after the incident, investigators determined the cellphone video didn't show evidence of an assault. Station cameras didn't reveal anything, either.

But a spokesperson for Metro released the following statement:

“MTPD took report and the case was presented by MTPD to a VA Magistrate. The magistrate refused to prosecute. There is a separate, administrative process that is ongoing. Obviously, the behavior shown on the video is unacceptable to us and appropriate action is being taken. I also can tell you that we reached out to the customer involved this morning, following his tweet, to provide an update. We will likely be unable to comment further on employee discipline matters.”

The man said he's pleased to know disciplinary action is being taken

“I do think that he should be held accountable,” he said.

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