Close
PrevNext

of

View Full Size

Woman Ticketed for Rental Car’s Expired Inspection Sticker

SHARE VIDEO

Facebook
Twitter
Cancel
Woman Ticketed for Rental Car's Expired Inspection Sticker
A woman visiting the D.C. area was ticketed for something she had no control over: The car she was renting had an expired inspection sticker. When the rental car company didn't respond to her calls NBC4 Responds did. Consumer Reporter Susan Hogan explains how she helped. (Published Thursday, Sep 12, 2019 | Credit Susan Hogan, Meredith Royster) A woman visiting the D.C. area was ticketed for something she had no control over: The car she was... See More

A woman visiting the D.C. area was ticketed for something she had no control over: The car she was renting had an expired inspection sticker. When the rental car company didn't respond to her calls NBC4 Responds did. Consumer Reporter Susan Hogan explains how she helped.

(Published Thursday, Sep 12, 2019)

A woman visiting the D.C. area was ticketed by police for something she had no control over: The car she rented had an expired inspection sticker.

When Terrie Mitchell of California was visiting her sister in Virginia, she rented a car from Hertz and didn’t notice the sticker had expired.

Police pulled her over and issued a $134 ticket.

When Mitchell returned the car, the local Hertz office told her it couldn’t do anything about the ticket and she’d have to deal with corporate.

Mitchell said she called and emailed but never got a response.

Living in California made it difficult to fight the ticket in court.

News4 contacted Hertz, and Mitchell immediately got a call from the company. She was refunded the full amount of the ticket and a $75 credit toward a future rental.

In a statement, Hertz said it reached out to Mitchell "to extend our apologies."

Watch NBC4 and get the latest news anytime, anywhere. Check here for TV listings.