Metro's Social Media Effort - NBC4 Washington

Metro's Social Media Effort



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    Metro is launching a new effort to use social media sites to directly communicate with riders.

    According to the Washington Post, the agency plans on sending out alerts on Facebook and Twitter about delays or any problems on buses and trains.  On Friday, WMATA hired a new social media coordinator, the paper said, in support of the new media effort.

    As of Monday, nearly 13,000 follow Metro's twitter account, @metroopensdoors.  The Post writes that Metro is trying to use its social media tools to engage in two-way conversations with riders.

    If you want to give Metro a "like," you can visit their new Facebook page here.

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