Citizens Rate D.C. Agencies - NBC4 Washington

Citizens Rate D.C. Agencies



    D.C. Services Report Card

    The District government announced the initial results of a new effort to use the Internet and social media to grade city services. (Published Tuesday, July 24, 2012)

    Last month, D.C. announced that residents could grade five agencies at a new website:

    The grades for June and July (up until now) are in and the results are, well, okayish.

    The five pilot agencies -- the Department of Motor Vehicles, the Department of Public Works, the District Department of Transportation, the Department of Consumer and Regulatory Affairs, and the Department of Parks and Recreation -- averaged about a 'C,' or a 2.3 on a 4.0 scale.

    The July grades are up from June, which had four 'C-' grades.

     Agency June grade July grade
     DDOT C- C+
     DCRA C- C+
     DPW C+ B
     DMV C- C-
     DPR C- C

     At this rate, these agencies will be have the GPA of overachieving AP students by December. Though we imagine that the 10 agencies the city is planning to add to the program won't bring the class average down.