Consumer Action: Airlines

  • Department of Transportation Airline Complaints: 202-366-2220
  • DOT's Office of Inspector General: 800-424-9071
  • Federal Aviation Administration (FAA) Consumer Hotline: 800-FAA-SURE (322-7873)
  • Aviation Consumer Action Project: 202-638-4000
  • National Business Travel Association: 703-684-0836
  • DOT Accessibility & Discrimination: 202-366-4648

    Airline Customer Relations

  • AirTran: 800-AIR TRAN
  • Aloha Airlines: 800-367-5250
  • American Airlines: 817-967-2000 or e-mail through their Web site.
  • American Trans Air (ATA): 317-282-6909
  • Continental Airlines: 800-932-2732
  • Delta Air Lines: 404-715-1450
  • Delta Express: 404-715-1450
  • Frontier Airlines: 800-265-5505. Press option 2 for Customer Relations
  • Hawaiian Airlines: 888-246-8526
  • Northwest Airlines: 701-420-6282
  • Southwest Airlines: 214-792-4223
  • United Airlines: 877-228-1327
  • US Airways: 866-523-5333
  • Contact Us