NBC4 Responds Archive - NBC4 Washington
NBC4 Responds Archive

NBC4 Responds Archive

Working 4 You: Responding to every consumer complaint

Thursday, Aug 25, 2016

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Have a consumer concern? An issue that hasn't been resolved? Tell NBC4 Responds -- we are responding to EVERY consumer issue!

Tuesday, Nov 21, 2017

Ikea Relaunches Dresser Recall After Another Child Dies

Ikea Relaunches Dresser Recall After Another Child Dies

Ikea relaunched the recall of what had been 29 million chests and dressers following the death of an eighth child. Consumer Reporter Susan Hogan reports.

Tuesday, Nov 21, 2017

Most Common Car Dealer Complaints

Most Common Car Dealer Complaints

Car dealers were the second most common topic of the complaints NBC4 Responds received this year. Consumer Reporter Susan Hogan shares what she hears viewers have problems with and how to avoid them.

Tuesday, Nov 21, 2017

How to Save Money on Airline Baggage Fees

How to Save Money on Airline Baggage Fees

Airline baggage fees can add up in a hurry. Here are some tips you can use when traveling to save money when you check your luggage.

Monday, Nov 20, 2017

Takata Airbag Victim Pleads for People to Get Recalls

Takata Airbag Victim Pleads for People to Get Recalls

A woman whose vision was damaged when a ruptured airbag inflator shot metal shrapnel into her right eye makes a plea for people to make sure they get their recalls. Consumer Reporter Susan Hogan reports.

Monday, Nov 20, 2017

How to Build a Healthy Grain Bowl

How to Build a Healthy Grain Bowl

When trying to build a healthy grain bowl, watch the toppings. Consumer Reporter Susan Hogan has some examples.

Monday, Nov 20, 2017

How to Stay Ahead of Fraud and Scams

How to Stay Ahead of Fraud and Scams

The third most common complaints NBC4 Responds received this year were about fraud and scams. Consumer Reporter Susan Hogan offers advice for staying ahead of the scammers.

Monday, Nov 20, 2017

Follow These Steps for Hiring Contractors

Follow These Steps for Hiring Contractors

The fourth most common complaints NBC4 Responds received this year were about contractors. Consumer Reporter Susan Hogan offers advice for a better experience.

Thursday, Nov 16, 2017

Stores Make Efforts to Improve Customer Service

Stores Make Efforts to Improve Customer Service

Retailers know poor customer service can keep business away. Consumer Reporter Susan Hogan explains how they are trying to do better.

Top Stories
Arrest Made After Man's Body Found in Md. Park
Arrest Made After Man's Body Found in Md. Park

A member of the MS-13 gang has been arrested in connection with the stabbing death of a man who was found in a park in Montgomery County, Maryland.

'Thanksgiving Orphans' Can Dine at Maryland Restaurant
'Thanksgiving Orphans' Can Dine at Maryland Restaurant

A restaurant in La Plata, Maryland, will open its doors on Thursday to anyone without somewhere to go. The owner of Galazio Restaurant and a team of volunteers said they want to make Thanksgiving a happy day for...

After Danica Roem's Win, GOP Wants to End Gendered Titles
After Danica Roem's Win, GOP Wants to End Gendered Titles

The Republican leader of the Virginia House of Delegates wants to do away with the chamber's longstanding tradition of addressing lawmakers with gendered titles.

New Shoulder Replacement Procedure Gives the Gift of Movement
New Shoulder Replacement Procedure Gives the Gift of Movement

Recent advances in medical technology provide alternatives to traditional shoulder replacement procedures

US Navy Aircraft Crashes In Pacific; 8 Rescued, 3 Missing
US Navy Aircraft Crashes In Pacific; 8 Rescued, 3 Missing

Eight people were rescued and three remained missing after a U.S. Navy plane crashed into the western Pacific Ocean on Wednesday, the Navy said. The C-2 "Greyhound" transport aircraft came down about 500...

David Cassidy, 'Partridge Family' Star, Dies at 67
David Cassidy, 'Partridge Family' Star, Dies at 67

David Cassidy, the teen and pre-teen idol who starred in the 1970s sitcom "The Partridge Family" and sold millions of records as the musical group's lead singer, died Tuesday at age 67.