NBC4 Responds Archive - NBC4 Washington
NBC4 Responds Archive

NBC4 Responds Archive

Working 4 You: Responding to every consumer complaint

Thursday, Aug 25, 2016

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Have a consumer concern? An issue that hasn't been resolved? Tell NBC4 Responds -- we are responding to EVERY consumer issue!

2 hours ago

GM Reaches $120M Settlement Over Defective Ignition Switch

GM Reaches $120M Settlement Over Defective Ignition Switch

On Thursday, 49 states and the District announced a $120 million settlement with General Motors over its defective ignition switch. Consumer Reporter Susan Hogan has the story.

3 hours ago

IIHS Side Crash Test Results

IIHS Side Crash Test Results

Not all passenger side airbag systems are created equal. Consumer Reporter Susan Hogan has the results of an Insurance Institute for Highway Safety side crash test.

4 hours ago

Consumer Reports' Most and Least Reliable Cars

Consumer Reports' Most and Least Reliable Cars

When you’re looking to buy a new car, you would think an all-new or redesigned model may sound like you’re getting something new and improved. Consumer Reporter Susan Hogan reports on a car...

Thursday, Oct 19, 2017

DC Ranks Among Places Most Vulnerable to ID Theft: Study

DC Ranks Among Places Most Vulnerable to ID Theft: Study

D.C. ranks among the places in the United States that are most vulnerable to identity theft and fraud. Consumer Reporter Susan Hogan has the results of a new study. The FTC has some advice for protecting...

Wednesday, Oct 18, 2017

Family of Some First Responders Dropped From Health Coverage

Family of Some First Responders Dropped From Health Coverage

Some Virginia first responders injured in the line of duty continue looking for answers after family members were dropped from their health insurance.

Tuesday, Oct 17, 2017

Ford Offers Fix for Explorers, Says It Hasn't Found High CO

Ford Offers Fix for Explorers, Says It Hasn't Found High CO

Ford is making major changes after a News4 consumer investigation exposed inconsistencies in how dealerships nationwide handled complaints of carbon monoxide leaks.

Monday, Oct 16, 2017

How to Lower Car Insurance Costs

How to Lower Car Insurance Costs

Car insurance can be expensive, especially for families with multiple drivers, people with poor credit and drivers with imperfect track records, but Consumer Reports says if you do a little homework, there...

Tuesday, Oct 17, 2017

4 Ways to Protect Against Krack Wi-Fi Security Flaw

4 Ways to Protect Against Krack Wi-Fi Security Flaw

A bug in the software used to connect the world's wireless devices could give hackers a new way to snoop. Consumer Reporter Susan Hogan has what you need to know to protect yourself.

Top Stories
Obama Decries Current State of Politics at Rally for Northam
Obama Decries Current State of Politics at Rally for Northam

Former President Barack Obama returned to the campaign trail Thursday to stump for Democratic gubernatorial candidates in New Jersey and Virginia as they gear up for next month's elections.

Families of the Fallen Say Past Presidents' Letters Offered Comfort
Families of the Fallen Say Past Presidents' Letters Offered Comfort

"I felt emotion behind it. It didn’t feel like it was, you know, just some generic thing."

Man Pleads Guilty to Killing AU Grad on Metro Train in 2015
Man Pleads Guilty to Killing AU Grad on Metro Train in 2015

A 21-year-old D.C. man pleaded guilty Thursday in the 2015 fatal stabbing of a recent college graduate aboard a Metro train on the Fourth of July.

5 Ways to Make The Workplace More Inclusive
5 Ways to Make The Workplace More Inclusive

Celebrate diversity through inclusion and learn how the talents and skills of people with differing abilities can enrich your work experience.

Evoking Slain Son, Kelly Defends Trump on Condolence Calls
Evoking Slain Son, Kelly Defends Trump on Condolence Calls

White House chief of staff John Kelly delivered an extraordinary denunciation of a Democratic congresswoman Thursday, accusing her of politicizing what he called a "sacred" presidential effort to console...

'He Was the Best Dad': Man Killed at Work Was Devoted Father
'He Was the Best Dad': Man Killed at Work Was Devoted Father

A man who was shot and killed at his workplace outside Baltimore on Wednesday was a hardworking father who had been worried about the temperament of the man who police say killed him.