NBC4 Responds Archive - NBC4 Washington
NBC4 Responds Archive

NBC4 Responds Archive

Working 4 You: Responding to every consumer complaint

Thursday, Aug 25, 2016

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Do You Have a Consumer Issue to Report? Tell NBC4 Responds!

Have a consumer concern? An issue that hasn't been resolved? Tell NBC4 Responds -- we are responding to EVERY consumer issue!

Tuesday, Feb 20, 2018

Fiat Chrysler Sending Recall Notices to 160K Pacifica Owners

Fiat Chrysler Sending Recall Notices to 160K Pacifica Owners

Fiat Chrysler said it will begin mailing out recall notices to more than 160,000 Pacifica owners this week.

Thursday, Feb 15, 2018

Is Air Duct Cleaning Worth Your Money?

Is Air Duct Cleaning Worth Your Money?

Do you have allergies? Is air duct cleaning worth the money? News4's Susan Hogan takes a look.   

Thursday, Feb 15, 2018

Are Extended Warranties Worth the Cost?

Are Extended Warranties Worth the Cost?

Are you getting the bang for your buck on extended warranty programs? News4's Susan Hogan investigates. 

Tuesday, Feb 13, 2018

Should You Pay to Waterproof Your Basement?

Should You Pay to Waterproof Your Basement?

Is it worth the money to get your basement professionally waterproofed? News4 consumer reporter Susan Hogan has tips for your soggy basement.

Thursday, Feb 15, 2018

Are Identity Theft Protection Plans Worth the Money?

Are Identity Theft Protection Plans Worth the Money?

A number of companies now offer identity theft protection plans. Are they worth your money? News4's Susan Hogan takes a look.

Monday, Feb 12, 2018

Do Not Drive Warning: Some Mazda, Ranger Trucks

Do Not Drive Warning: Some Mazda, Ranger Trucks

Consumer reporter Susan Hogan tells why a do-not-drive warning has been issued for some 2006 Ford Rangers and Mazda B-Series trucks, related to their airbags.

Friday, Feb 9, 2018

Va. Woman Refunded After Years-Long Dispute With Dentist

Va. Woman Refunded After Years-Long Dispute With Dentist

A dental billing dispute left a bad taste in the mouth of a Virginia woman. Even after going to the state dental board and proving her case, she says she still never got her refund from a dentist that owed...

Thursday, Feb 8, 2018

VDOT Reveals Timeline for Removing Controversial Guardrails

VDOT Reveals Timeline for Removing Controversial Guardrails

The Virginia Department of Transportation said it will remove hundreds of controversial guardrails from its roads.

Top Stories
Russian Skaters Deliver in Women’s Short Program
Russian Skaters Deliver in Women’s Short Program

Women’s figure skating at the Pyeongchang Olympics was billed as a showdown between Olympics Athletes from Russia Evgenia Medvedeva and Alina Zagitova, and the Russian skaters delivered Wednesday at Gangneung...

‘The Stars Aligned:’ Veteran Thankful for DUI Arrest
‘The Stars Aligned:’ Veteran Thankful for DUI Arrest

Thanks to a special Fairfax County court focused on addressing mental health and substance abuse issues among veterans, one veteran's DUI arrest had a happy ending.

DC Has the Best Shot at Amazon HQ2, Study Says
DC Has the Best Shot at Amazon HQ2, Study Says

Washington, D.C., scored the highest out of the 19 U.S. locations being considered for the Amazon HQ2 site in an independent analysis from Hamilton Place Strategies.

Mother of Five Scared Straight After Heart Attack in her 40s
Mother of Five Scared Straight After Heart Attack in her 40s

Nelly Morgan thought she was just suffering from acid reflux, until things turned dire. It would take the expert care of Sentara Northern Virginia Medical Center to save the 49-year old’s life.

Male Victim of Fatal Shooting Was Jailed in 2008 Murder Case
Male Victim of Fatal Shooting Was Jailed in 2008 Murder Case

Two people were found dead inside an SUV in Maryland: a woman who worked at an investment firm downtown and a man who served time in jail in connection with a murder case. News4's Pat Collins reports.

11 Speed Cameras Vandalized in Northwest DC
11 Speed Cameras Vandalized in Northwest DC

Pieces of broken plastic, an empty square box and a light flash were isolated on a Northwest D.C. street Tuesday, the remnants of one of 11 speed cameras that an unidentified suspect vandalized, police said.