How Users Can Enable 'Cookies' on their Web Browsers

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    NEWSLETTERS

    TK

    Trying to vote in a NBCWashington contest? Did you get a pop-up that asked you to "please enable cookies in order to participate"?

    Below is what to do. Remember that you can reset these settings after you vote -- and remember to always read the contest's rules before you enter.

    First, pick the internet browser that you use: Internet Explorer, Firefox, Chrome, Safari, iPhone or iPad, Android. (Not sure which browser you use? Click here.)

    Internet Explorer (versions 8-10):

    • At the top of your screen, click on the "Tools" menu
    • Click on "Internet Options"
    • Click on the "Privacy" tab
    • Move the slider to "Accept all Cookies"
    • Click "Apply"

    Firefox 7.0 and up

    • At the top of your screen, click on the "Tools" menu
    • Click on "Options"
    • Click on the "Privacy" tab
    • Under the "History" section, click the drop-down menu and choose "use custom settings for history"
    • Make sure "Accept cookies from sites" is checked
    • Click "OK"

    Firefox for Mac

    • Click on the "Firefox" menu in the upper left of the screen
    • Click on "Preferences"
    • Click on the "Privacy" tab
    • Under the "History" section, click the drop-down menu and choose "use custom settings for history"
    • Make sure "Accept cookies from sites" is checked
    • Click "OK"

    Google Chrome for PC

    • Click the menu (it's three horizontal lines, at the top right of the screen)
    • Click on "Settings"
    • Scroll to the bottom and click on "Show advanced settings"
    • Under "Privacy," Click on "Content Settings"
    • Make sure the top option, "Allow local data to be set" is clicked

    Chrome for Mac

    • Click on the "Chrome" menu in the upper left of the screen
    • Click on "Settings"
    • Scroll to the bottom and click on "Show advanced settings"
    • Under "Privacy," Click on "Content Settings"
    • Make sure the top option, "Allow local data to be set" is clicked

    Safari

    • Click on the "Safari" menu in the upper left of the screen
    • Click on "Preferences"
    • Click on the "Privacy" tab
    • Make sure that "Never" is selected under "Block cookies and other website data"

    iPhone or iPad

    • From the home screen
    • Tap the 'Settings' icon
    • Scroll down to 'Safari'
    • Under "Privacy and Security" make sure "Block Cookies" is set to "Never"

    Android

    • Click "Menu Items"
    • Select "Settings"
    • Select "Privacy and Security"
    • Be sure that "Accept Cookies" is check marked

    If you are still having problems, please send us an email and we'll help.

    Not sure which browser you use? Look at the name of the program that you click to get to the Internet, or at the bar at the very, very top of your internet window. Or use this browser detector.)