WSSC to Repair Water Mains With Aid of App

WSSC uses technology to stay on top of water main breaks

By Samantha Loss
|  Wednesday, Sep 18, 2013  |  Updated 2:40 PM EDT
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Report Broken Water Mains the 21st Century Way

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The Washington Suburban Sanitation Commission is busy getting ready for winter.

About 25 percent of water mains in the system are at least 50 years old, which means breaks are unavoidable, but WSSC officials hope new technology will help them stay on top of things as the temperatures drop.

The WSSC 'Smart Phone' App allows users to snap a photo, and submit that photo to WSSC.  Technology in the app will allow WSSC to know exactly where the picture was taken and expedite the repair process. The app also allows residents to access and pay their bills online and view service alerts and links on how to contact WSSC for various problems.

Last winter, WSSC repaired more than 2,000 broken water mains.  WSSC crews have spent the summer and fall working to replace mains that are old, and that could cause problems come winter.

WSSC serves almost 2 million people in Montgomery and Prince George's counties.

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