At UDR we have a set of standard operating procedures in place to deal with issues relating to pest control. We take every reported issue seriously and respond promptly to ensure a satisfactory resolution. Regarding the situation at our Circle Towers community, we treated the affected apartment within the first 48 business hours of being notified. Shortly after the treatment, a thorough inspection performed by pest control professionals confirmed that the problem had been eliminated. As an owner and operator of numerous multifamily housing communities, we pride ourselves on our ability to quickly respond to our residents' needs. Our residents are our most valuable assets, and we understand the importance of maintaining top-quality communities to ensure a great living experience. Any suggestion that there is a major pest problem at our Circle Towers community is contrary to the truth.
Thursday, May 12, 2011 Updated at 5:04 PM EDT