The following content is created in consultation with Michael & Son. It does not reflect the work or opinions of NBC Washington's editorial staff. To learn more about Michael & Son, visit MichaelandSon.com.
Many of us dismiss the idea of a guardian angel, but in today's sometimes cold and detached world some people just earn the title.
Meet Sue, a life long native of Norfolk and friend of Betty. Sue has spent her life in service to those in need. Whether it was on an organizational or personal level, you’re sure to find Sue at the helm. When Sue realized that Betty was living without essential services in her home, she immediately sprung into action and immediately starting hitting walls.
“Everyone has an excuse about why they can’t help but no one offers solutions," Sue said.
Sue called just about every state agency and private charity in search of help for Betty, and when those attempts were fruitless she began calling businesses. After calling nearly every home improvement company in her area, Sue was ready to throw her hands up in defeat. At that very moment something fateful occurred -- Sue looked out of her window and noticed a Michael & Son Services truck pulling into her neighbor’s driveway. She figured it was worth one last shot and called the number on the truck.
“I called on a Saturday and expected to just get a voicemail” said Sue, “but what happened next left me speechless." Sue contacted Michael & Son on a Saturday morning and by the afternoon had secured heat and hot water for Betty’s home.
“I’ve been dealing with not for profits and government agencies for decades now and I’ve never seen a group work so fast,” said Sue. “I knew right away that they genuinely cared about not only Betty, but the entire community around them."
Tune in to NBC4 this Saturday at 9:30 a.m. to see how these repairs helped turn Betty's life around. And visit Michael & Son's Helping Hands blog for more photos and information on their Cares Project.
