Broken escalators on Metro are nothing new, but a big outage in the middle of rush hour may have been the last straw.
At 6:25 p.m. Tuesday night, two of the three escalators at Bethesda Metro Station went down, forcing commuters to climb the more than 250 vertical feet to the surface.
Metro quickly convened a meeting in Bethesda.
Frustrated commuters and business leaders packed the room and told Metro officials they can't wait much longer for a fix.
