Pepco, Other Power Companies Could Face Fines for Poor Service

By WAMU 88.5
|  Friday, Jan 14, 2011  |  Updated 8:00 PM EDT
View Comments (
)
|
Email
|
Print
Pepco, Other Power Companies Could Face Fines for Poor Service

NBCWashington.com

advertisement

Pepco and other power companies could soon face heavy fines for not restoring power promptly after an outage.

The Maryland Public Service Commission is seeking the authority to hold companies up to a tough new set of standards for reliability and customer service.

The commission has already published a list of proposed rules on its website. They would mandate how quickly power companies must answer customer calls and set standards for how soon crews have to get the power back on after an outage.

New guidelines would also define how often companies have to inspect their power lines, and force each one to prove that they're in compliance with all of the new rules. Commission members will meet again on March 3 to talk about the proposal.

Listen to the complete story at wamu.org

Copyright 2011 WAMU 88.5 - American University Radio. All Rights Reserved.

Get the latest headlines sent to your inbox!
View Comments (
)
|
Email
|
Print
Leave Comments
Join the Ride to Conquer Cancer
Join the Ride To Conquer Cancer, Sept. 13 Read more
Follow Us
Sign up to receive news and updates that matter to you.
Send Us Your Story Tips
Check Out