MoCo Council Receives Pepco Reliability Update

By WAMU 88.5
|  Monday, Feb 7, 2011  |  Updated 8:30 PM EDT
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If you were one of thousands of Pepco customers who lost power during winter storms, Pepco officials say they're sorry.

John Schriffen

If you were one of thousands of Pepco customers who lost power during winter storms, Pepco officials say they're sorry.

Photos and Videos

Taking Aim at Pepco

Gov. Martin O'Malley vowed to hold Pepco responsible for outages and delays restoring service after last week's snowstorm.

Pepco: "Working as Hard as We Can to Restore Service"

Pepco President Thomas Graham visited NBC Washington to address concerns and frustrations over the latest round of thousands of power outages.
More Photos and Videos

Top Pepco representatives presented a reliability update to members of the Montgomery County, Md., Council Monday.

The hearing was called by Councilman Roger Berliner -- a vocal critic of the utility. He has demanded that Pepco create a restitution fund for customers who remained without power long after recent storms ended.

Berliner said the utility owes customers reliable service.

"...Instead we have a public utility that allowed it's system to degrade over many years to the point where the service, on sunny days, is the worst in the state, worst in the region, and has been in the lowest quartile in the nation for the past five years," he said.

Pepco's vice president for power delivery, Dave Velazquez, outlined a six-point plan to improve reliability within five years.

"We're not where we want to be meeting customer expectations, but we're gonna get there and that's our commitment," he said.

Pepco is committing $574 million to upgrade infrastructure and protect power lines from trees, officials said.

Listen to the complete story at wamu.org

Copyright 2011 WAMU 88.5 - American University Radio. All Rights Reserved.

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