A woman fell on a Dupont Circle Metro station escalator Monday afternoon when it came to a sudden and unexpected stop.
A woman injured on a Metro escalator wants the transit agency to better address safety.
Cindy Endicott fell on a Dupont Circle Metro Station escalator Monday afternoon when it came to a sudden and unexpected stop. She was riding the escalator down about 12:30 p.m. when she fell back and suffered injuries to her knee, shoulder, arm and hip, she said.
"I feel like a got hit by a car," she said.
The incident happened a day before her 38th birthday. Instead of celebrating Tuesday, she spent the day home in bed.
Endicott said Metro should fix the escalators that are broken, and when there is an incident, take that escalator out of service so no other riders get hurt.
There were two other incidents reported at escalators at Dupont Circle Monday, including a malfunctioning handrail and smoke.
"I just want them to fix the escalators," Endicott said. "If something is broken, shut them down. They're a safety hazard to people who are commuting."
A Metro spokesman said the agency is looking into the incident. The spokesman also said riders are encouraged to avoid walking on moving escalators and to always hold the handrail.