Liz Crenshaw's Guide to Consumer Issues, Recalls and More

AOL Email "Spoofed"

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    NEWSLETTERS

    What happens when a cosigner for a student loan dies, AOL confirms its email has been hacked and it's Earth Day. Liz Crenshaw has cheap and free ways to help get your yard ready for spring. (Published Tuesday, Apr 22, 2014)

    AOL confirmed to News4 Tuesday its email system was hacked.

    AOL says it's working to resolve an issue of "account spoofing".

    Spoofing is when a spammer sends out emails using your email address. The message appears to be from you in order to trick people into opening it.

    AOL says it's immediately changing its policy to help mail providers reject spoofed AOL emails.

    Twitter is filled with users complaining their AOL accounts were hacked.

    Below is AOL's complete company statement:

    "AOL takes the safety and security of consumers very seriously, and we are actively addressing consumer complaints.We are working to resolve the issue of account spoofing to keep users and their respective accounts running smoothly and securely.Users can find the latest updates on our AOL Help site, and should contact us if they believe their account is being spoofed."