How We Did It

Monday, Mar 25, 2013  |  Updated 6:45 PM EDT
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How We Did It

NBCWashington.com

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Under WMATA’s Public Access to Records Policy, the News4 I-Team requested all complaints and incident reports concerning call boxes and/or emergency call buttons on Metro railcars and/or platforms since January 2011.

To read comments/complaints from Metro riders click here: Metro Call Box Complaints.

To read Metro maintenance records for intercom malfunctions click here: Metro Intercom Incidents.

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